How Vyne can help you if you're looking after someone
Whether you are a professional carer or looking after a family member or friend, we’re here to help! You can easily register whoever it is you’re looking after online or, if you rather speak to a person, you can register via our lovely Customer Care team. Then we just need a few details from you, a few details from the person you’re caring for, and which items they require. And we’ll handle the rest!
We know exactly that caring for someone can be super stressful at times, so we’ve made it as easy as possible for you to re-order. Simply log in to your Vyne account and hit the re-order button or give our Customer Care team a call on 0344 225 1519. And don’t worry, we’ll give you a handy reminder when it’s time to re-order. Told you, we’re here to make your life easier!
Get your items delivered where they're needed
Once your appliances are all packaged and ready to go, we can ship the order to wherever it’s needed. This can be to your straight to the person you’re looking after. If they live in the UK, that is! We’ll also send order updates and delivery notifications to the person under your care.
We know exactly how quickly emergencies can happen! So, if you need a prescription to be sent out via express delivery, give our Customer Care team a call on 0344 225 1519 and we’ll do our very best to get your appliances to you as swiftly as possible.
We’re here to support you every step of the way
If you’re with Vyne, you and the person you’re looking after are in the best hands! Our lovely Customer Care team have a wealth of knowledge and will always provide you with the best service possible. No matter whether you’re looking for support with a more complicated issue or just have a quick question – we’ve got your back! And if you require some specialist advice, our dedicated in-house nursing team is here to help every step of the way.
What makes Vyne
We're on a mission to improve our customers' lives by providing them with high-quality products in a convenient & environmentally friendly way
Continence & stoma appliances
UK registered DAC