Delivery and Returns

Everything you need to know about shipping, delivery, returns and refunds. 

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Frequently Asked Questions
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How soon will my parcel be delivered?

Online purchases via the shop: you can select your delivery time at checkout. We offer standard delivery with Royal Mail which takes 2-4 business days, or next day delivery with DPD. Next-day delivery is only available on orders placed before 2pm and will arrive the next business day.

You’ll receive tracking info from us as well so you can keep an eye on your order until it arrives at your door.

Prescription orders: From the point of ordering your prescription, it generally takes up to 10 days for your order to arrive at your front door.

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What makes Vyne

We're on a mission to improve our customers' lives by providing them with high-quality products in a convenient & environmentally friendly way

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    Discreet packaging
  • delivery
    Express delivery
  • Continence & stoma appliances
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    UK registered DAC
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    Greener choice