Delivery and Returns

Everything you need to know about shipping, delivery, returns and refunds. 

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Do I have to be in to receive the delivery?

For letterbox-sized orders, you don’t need to be in to receive the delivery. For bigger packages, you’ll need to be home or have arranged a safe space with our couriers – Royal Mail or DPD.

If delivery is attempted but unsuccessful, you’ll receive a ‘we missed you’ card which you can then use to re-schedule delivery at a more convenient time.

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What makes Vyne

We're on a mission to improve our customers' lives by providing them with high-quality products in a convenient & environmentally friendly way

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    Discreet packaging
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    Express delivery
  • Continence & stoma appliances
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    UK registered DAC
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    Greener choice