Meet the team

Hi, I’m Jo...

...and I am the Customer Care Manager here at Vyne. With over 25 years of experience in customer care, I am extremely passionate about providing you with the support you need and putting you at the heart of everything we do.

Hi, I'm Lisa..

... and I am the Customer Care Product Specialist here at Vyne. After more than 30 years working in customer service, I still love going to work on a daily basis. And what is better than making an impact on our customers' lives.

Hi, I’m Clare...

...and I’m a Customer Care Representative here at Vyne. With 30 years’ experience working in customer care, I’ll be more than happy to try and help with anything you need.

Hi, I'm Raveena...

...and I’m a Customer Care Representative here at Vyne. From the many industries I’ve worked in, I’m very excited about working in the healthcare industry now. Being able to make people’s lives a little bit easier is definitely one of the best feelings about this job!

Hi, I’m Valerie...

...and I’m the Head of Nursing here at Vyne. Having worked as a District Nurse Team Leader for several years I undertook the Management of incontinence course and promotion of continence course to improve the care that I delivered to patients with bladder and bowel dysfunction in the community.

This began my interest in the continence & urology field that has stayed with me for over 20 years as I am passionate that we deliver the highest quality care to our patients.

I was appointed Continence Advisor and then Continence service manager in the community managing one of the largest continence teams in the country at that time and was very honoured to be awarded the title of Queens Nurse in 2008 for raising standards in the service and changing practice.

Hi, I’m Mandy...

...and I’m the Clinical Lead Urology Nurse Specialist here at Vyne. I qualified as a Registered Nurse in 1992 at the Wirral and Chester School of Nursingand Midwifery at the Countess of Chester Hospital. I then worked in Wirral Hospital for 10 years on surgical wards looking after patients with a variety of urological conditions and during this time was promoted to senior staff nurse.

I returned to Chester in 2002 where I was staff nurse on the surgical day care unit for 4 years before successfully applying for the role of Clinical Nurse Specialist in Urology.

I spent 12 years as a Clinical Nurse Specialist where I developed my expertise in urological and continence assessment and diagnostics and played a major part in the planning of care for patients with urological cancers. I have always maintained a passion for urological nursing where my special interests were in self-catheterisation, urodynamic investigations and painful bladder clinics. I also planned and delivered hospital staff teaching sessions for catheterisation and catheter care.

Hi I'm Lauren...

... and I’m one of the Urology Nurse Specialists here at Vyne. I qualified as a Registered Nurse in 2015 at the University of East Anglia in Norwich. I then worked at the Norfolk and Norwich University Hospital on various wards specialising in many different areas. I first found my love for Urology on a Surgical Urology ward at the NNUH where I became a senior staff nurse.

I fell in love with the speciality finding particular interests in post-operative care and Urology Oncology support. After almost two years working in the community I decided to re-join the acute trust at the NNUH as the Clinical Lead For Nurse Bank, along with an incredible team we supported all clinical Bank staff while working for the trust, providing clinical and non-clinical support. I soon realised I missed working within Urology and that need for patient contact, I decided to join Vyne! I have not looked back since and am so happy to been working back in a speciality where as a team we can help those within the community and acute settings.