Our mission is to be the healthcare service grown for you

Vyne is here to provide a better, greener, easier way of getting your healthcare appliances – whether you're getting a prescription or buying online. We are a one-stop shop designed to be as easy to use, convenient and digital as you want us to be. And all of that with sustainability in mind, of course. 

With a Vyne Prescriptions account, you simply tell us what products you need and we’ll get your prescription direct from your GP and post your items straight out to you. If you’re buying your products, you can browse Vyne Shop, add what you need to your basket and checkout. Either way, we’ll deliver to your door in our eco-friendly packaging.  

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Vyne
Vyne

Everything you need, under one roof

Our goal is to provide you with all the products you need to live your life with ease and confidence. We can supply you will all the items your nurse or GP has set you up with, either online or over the phone with our lovely Customer Care team. If you need something else, or want to stock up on extras, you can buy them right here too. And if we haven’t got what you’re looking for? Just let us know and we’ll do our best to get it for you.  

The team at Vyne have decades of experience working with these products and the people who need them. You can count on our Customer Care team to answer your questions and advise you on products whilst our Specialist Nurse Team are on hand to give clinical advice. 

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Vyne

What are we doing for the planet?

Getting all your healthcare items in one place, one delivery, is already slashing some serious energy expenditure. But what else can we do? 

Saving the planet sounds dramatic, but when it comes to sustainability, we believe the impact lies in the small meaningful changes we can make. 

Since we launched Vyne has been a sponsor of the Woodland Trust – the UK’s largest woodland conversation society. We’re passionate about protecting the UK’s green spaces – for the environment, for the wildlife and for the people.  

We also only use recycled material in our packaging and strive for plastic-free at every opportunity – no matter the cost to us. We go paper-free whenever we can – so you’ll never get bombarded with marketing leaflets through your door. 

We’re in the process of seeking accreditations from sustainability and environmental organisations so you can trust that we’re walking the walk, not just talking the talk. 

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Meet the Vyne team

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    Joanne Wilson

    Customer Care Manager
    Customer Care Team
    Hi, I’m Jo...

    ...and I am the Customer Care Manager here at Vyne. With over 25 years of experience in customer care, I am extremely passionate about providing you with the support you need and putting you at the heart of everything we do.

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    Joanne Wilson

    Customer Care Manager
    Customer Care Team
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    Lisa O'Callaghan

    Customer Care Product Specialist
    Customer Care Team
    Hi, I'm Lisa..

    ... and I am the Customer Care Product Specialist here at Vyne. After more than 30 years working in customer service, I still love going to work on a daily basis. And what is better than making an impact on our customers' lives.

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    Lisa O'Callaghan

    Customer Care Product Specialist
    Customer Care Team
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    Sheila Steele

    Customer Care Product Specialist
    Customer Care Team
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    Paige Attwood

    Customer Experience Manager
    Customer Care Team
    Hi, I’m Paige...

    ...and I’m the Customer Experience Manager here at Vyne. I’ve always had a passion for helping customers as much as I can which is also why I’ve spent the last 11 years working in customer services.

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    Paige Attwood

    Customer Experience Manager
    Customer Care Team
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    Clare Black

    Customer Care Representative
    Customer Care Team
    Hi, I’m Clare...

    ...and I’m a Customer Care Representative here at Vyne. With 30 years’ experience working in customer care, I’ll be more than happy to try and help with anything you need.

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    Clare Black

    Customer Care Representative
    Customer Care Team
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    Raveena Saini

    Customer Care Representative
    Customer Care Team
    Hi, I'm Raveena...

    ...and I’m a Customer Care Representative here at Vyne. From the many industries I’ve worked in, I’m very excited about working in the healthcare industry now. Being able to make people’s lives a little bit easier is definitely one of the best feelings about this job!

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    Raveena Saini

    Customer Care Representative
    Customer Care Team
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    Jaki Haines

    Customer Care Advisor
    Customer Care Team
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    Valerie Ward

    Head of Nursing
    Nurses Team
    Hi, I’m Valerie...

    ...and I’m the Head of Nursing here at Vyne. Having worked as a District Nurse Team Leader for several years I undertook the Management of incontinence course and promotion of continence course to improve the care that I delivered to patients with bladder and bowel dysfunction in the community.

    This began my interest in the continence & urology field that has stayed with me for over 20 years as I am passionate that we deliver the highest quality care to our patients.

    I was appointed Continence Advisor and then Continence service manager in the community managing one of the largest continence teams in the country at that time and was very honoured to be awarded the title of Queens Nurse in 2008 for raising standards in the service and changing practice.

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    Valerie Ward

    Head of Nursing
    Nurses Team
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    Mandy Mundy

    Clinical Lead Urology Nurse Specialist
    Nurses Team
    Hi, I’m Mandy...

    ...and I’m the Clinical Lead Urology Nurse Specialist here at Vyne. I qualified as a Registered Nurse in 1992 at the Wirral and Chester School of Nursingand Midwifery at the Countess of Chester Hospital. I then worked in Wirral Hospital for 10 years on surgical wards looking after patients with a variety of urological conditions and during this time was promoted to senior staff nurse.

    I returned to Chester in 2002 where I was staff nurse on the surgical day care unit for 4 years before successfully applying for the role of Clinical Nurse Specialist in Urology.

    I spent 12 years as a Clinical Nurse Specialist where I developed my expertise in urological and continence assessment and diagnostics and played a major part in the planning of care for patients with urological cancers. I have always maintained a passion for urological nursing where my special interests were in self-catheterisation, urodynamic investigations and painful bladder clinics. I also planned and delivered hospital staff teaching sessions for catheterisation and catheter care.

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    Mandy Mundy

    Clinical Lead Urology Nurse Specialist
    Nurses Team
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    Emma Bailey

    Clinical Nurse Specialist
    Nurses Team
    Hi, I’m Emma...

    ...and I’m a Clinical Nurse Specialist here at Vyne. I originally qualified as an adult nurse in 1995 before working in theatre recovery and anaesthetics for 5 years and studied for a BA (Hons) in Nursing Studies. I was then promoted to Practice Development Nurse for theatres for University Hospitals of Leicester. In 2003 I trained as a health visitor gaining a BSc (hons) in Community Health Nursing and I worked as a family health visitor for 12 years in the county of Leicestershire. During this time, I studied for a Master’s Degree in Practice Education. In 2016 I worked as a clinical trainer for Leicestershire Partnership NHS Trust training and assessing social care workers to undertake delegated health tasks.

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    Emma Bailey

    Clinical Nurse Specialist
    Nurses Team
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    Lauren Brown

    Urology Nurse Specialist
    Nurses Team
    Hi I'm Lauren...

    ... and I’m one of the Urology Nurse Specialists here at Vyne. I qualified as a Registered Nurse in 2015 at the University of East Anglia in Norwich. I then worked at the Norfolk and Norwich University Hospital on various wards specialising in many different areas. I first found my love for Urology on a Surgical Urology ward at the NNUH where I became a senior staff nurse.

    I fell in love with the speciality finding particular interests in post-operative care and Urology Oncology support. After almost two years working in the community I decided to re-join the acute trust at the NNUH as the Clinical Lead For Nurse Bank, along with an incredible team we supported all clinical Bank staff while working for the trust, providing clinical and non-clinical support. I soon realised I missed working within Urology and that need for patient contact, I decided to join Vyne! I have not looked back since and am so happy to been working back in a speciality where as a team we can help those within the community and acute settings.

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    Lauren Brown

    Urology Nurse Specialist
    Nurses Team
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    Scott Wilson

    Service Manager
    Operations Team
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    Dom Pay

    Service Specialist
    Operations Team
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    Liam Millar

    Service Specialist
    Operations Team

Join our team

We’re always on the lookout for talented individuals to join us at Vyne.

We don't currently have any open job positions

Please check back again soon.

What makes Vyne

We're on a mission to improve our customers' lives by providing them with high-quality products in a convenient & environmentally friendly way

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    Discreet packaging
  • delivery
    Express delivery
  • Continence & stoma appliances
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    UK registered DAC
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    Greener choice